FillRIdentity and access
Consumer, staff, business owner, partner, and administrator roles are planned around strong authentication, scoped permissions, session controls, and account recovery protections.
Security
Security for a platform that will handle trusted workflows.
FillR is being designed around identity, privacy, auditability, secure communication, and careful integration with payment, insurance, and scheduling systems.
Current controlsHTTPS
Transport security
The public website is served over HTTPS with automatic certificate renewal.
Contact data
Inquiry submissions are validated, rate-limited, and stored server-side for follow-up.
Launch principle
Product-account features are being planned around role-based access, audit logs, and least-privilege data handling.
Security posture
Controls scale with the sensitivity of the workflow.
FillR's public website has a simple security model. The full platform will require stronger controls because appointment, payment, communication, insurance, and business operations data can be sensitive.
Data protection
Sensitive records are intended to be encrypted in transit and at rest, retained only as needed, and separated by customer, business, region, and permission boundary.
Auditability
Security-relevant actions are expected to produce logs for access, booking changes, staff actions, messages, insurance events, payment events, exports, and administrator activity.
Secure integrations
Scheduling, payment, insurance clearinghouse, calendar, messaging, and analytics integrations are planned with scoped credentials, secure storage, and monitoring for failures or abuse.
Privacy by design
FillR is being designed to limit default exposure of personal contact details, keep conversations appointment-linked, and disclose when estimates or plan data are incomplete.
Incident readiness
Production operations are expected to include alerting, backup and recovery procedures, vulnerability triage, access reviews, dependency updates, and customer communication workflows.
Report a concern
Contact FillR Security questions go directly to the FillR team.
Use the contact page for responsible disclosure, suspected abuse, or questions about data handling. Do not include passwords, payment card numbers, insurance credentials, or sensitive health information in the message.